Support

Get help with Cuéntame account access, tutoring calls, SMS or WhatsApp messages, billing, privacy, and consent settings.

Last updated April 30, 2026

Contact

Email support@cuentame.ai. We aim to respond within two business days.

Messaging Help

Reply HELP to any Cuéntame SMS for help. Reply STOP to unsubscribe from SMS messages. Message and data rates may apply.

Voice Call Opt Out

You can opt out of AI tutoring calls in the app or by emailing support@cuentame.ai with the phone number on your account.

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