SMS and Messaging Terms

These messaging terms describe Cuéntame SMS and WhatsApp reminders, confirmations, missed-call recovery, streak nudges, learning follow-ups, and account notifications.

Last updated April 30, 2026

Program Description

Cuéntame is an AI-powered outbound voice tutoring service. Messaging is used for transactional tutor-call reminders, confirmations, missed-call follow-ups, streak nudges, learning recaps, and account notifications for users who opt in.

Opt In

Users opt in during web or app signup by providing their phone number and checking an SMS or messaging consent box. Opt-in keywords may include SUBSCRIBE, YES, and START.

Message Frequency and Cost

Message frequency varies based on your lesson schedule, missed calls, account activity, and preferences. Message and data rates may apply.

Stop and Help

Reply STOP to unsubscribe from SMS messages. Reply HELP for help, visit https://cuentame.ai/support, or email support@cuentame.ai. Carriers are not liable for delayed or undelivered messages.

Privacy

See our Privacy Policy. We do not sell or share SMS opt-in data or phone numbers with third parties for their own marketing.